Change or Die-the Business Process Improvement Manual Terrence Metz; Maxine Attong

Change or Die-the Business Process Improvement Manual

Author: Terrence Metz and Maxine Attong

Publisher: TeamMetz

Publication Date: 01 October, 2011

ISBN: 9780983810308

Pages:

Subjects: Reference, Business

Available as: , E-Book - Adobe PDF, 978-0-9838103-0-8

Description:

Change or Die-The Business Process Improvement Manual (CoD-BPI), leads a team from the start through finish of a Business Process Improvement (BPI) project. The methodology is based on empirical research combined with client experiences with the authors who have facilitated hundreds of hours of workshops and have conducted multiple BPI projects with various client types. Framed as a manual, the book harnesses the creative potential of employees and other stakeholders as it promotes the use of teams, groups, and teamwork to solve problems and improve organizations. The book diligently dispenses the secrets and insights of consultants and encourages the client team to use proven tools and tips as they take their BPI project through its life-cycle. It gives a group a HOW TO manual for transitioning from strategy through operations.