Coaching the Toxic Employee
Author:
Dennis Wade and Tyler WadePublisher:
People Development SystemsImprint:
Broadstone PublishingPublication Date:
04-23-2013ISBN:
9780984708215Subjects:
BusinessEducation
Available as:
Electronic book text, 9780984708215Description:
"Coaching the Toxic Employee" is a mini-book designed to be practical and assist supervisors in dealing with a difficult employee. The authors, Dennis Wade and Tyler Wade, discuss the five possible areas of coaching any employee (on-the-job training, encouragement, motivation, alignment, realignment). Particularly, the content of the book dwells in realignment area, where the solution for a toxic employee resides. The reason coaching (as opposed to managing, insisting, bargaining, or threatening) works is because the supervisor and the employee work together to come up with a plan for success and breaking the cycle of bad work behavior, in whatever form it might manifest itself.
There are four steps to this coaching model prescribed in the book: (1) Evaluate the situation; (2) Describe the situation; (3) Plan a change; and (4) Revisit the plan. The benefits of this approach are clearly set forth, and a helpful coaching worksheet is provided, which can be copied and used repeatedly for your convenience. Lastly, a case study of “Lorraine the Pain” is given. This fictional toxic employee of your organization is put through the four-step coaching model, which is applied in detail, helping you to see the specifics of how to use the model and the worksheet.
The possibility of temporary improvement in behavior followed by reversion to bad behavior is discussed at length, as are various ways to ensure your coaching toward good behavior “sticks”.
“Coaching the Toxic Employee” is a must-read for all supervisors and managers. It offers practical, quick, and logical steps to help turn an employee from toxic to terrific.
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