Customer Service Zoo
Sub-Title:
Create Customers for LIfe-And a Life for YourselfAuthor:
Catherine DeVryePublisher:
Everest PressPublication Date:
05-01-2013ISBN:
9780958011082Subjects:
BusinessAvailable as:
Paperback, 9780958011082Description:
An A-Z parable, of a frustrated father's visit to the zoo with his daughter. Using animal analogies, he comes up with 26 unique perspectives to deliver better customer service within his organisation.