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Business and Service Telephone Conversations - a book by Varcasia, Cecilia

Business and Service Telephone Conversations

An Investigation of British English, German and Italian Encounters

Business and Service Telephone Conversations( )
Author: Varcasia, Cecilia
ISBN:978-1-137-28617-8
Publication Date:Oct 2013
Publisher:Palgrave Macmillan
Book Format:Hardback
List Price:USD $90.00
Book Description:

This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.

Book Details
Pages:181
Detailed Subjects: Language Arts & Disciplines / Communication Studies
Technology & Engineering / Social Aspects
Technology & Engineering / Telecommunications
Physical Dimensions (W X L X H):5.68 x 10.64 x 0.49 Inches
Book Weight:0.818 Pounds

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