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Conflict Resolution Skills

Conflict Resolution Skills( )
Author: Training Institute, Customer Service
Series title:Customer Service Training Ser.
ISBN:978-1-4909-8832-0
Publication Date:Jul 2013
Publisher:CreateSpace Independent Publishing Platform
Book Format:Paperback
List Price:USD $15.95
Book Description:

Conflict is a part of life and it often plays a major role in business as well. No matter how hard you might try, you will never eliminate all conflict.But conflict in itself is not always bad. In fact, many customers have become customers for life because of how a conflict or problem was handled by the business or individual.Conflict Resolution Skills will give you the information and skills you need to resolve conflicts quickly and easily and help you create customers for life.The...
More Description

Book Details
Pages:84
Physical Dimensions (W X L X H):6 x 9 x 0.19 Inches
Book Weight:0.4 Pounds



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