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Creating a Service Culture in Higher Education Adm... - a book by Martinez, Mario C.

Creating a Service Culture in Higher Education Administration

Creating a Service Culture in Higher Education Administration( )
Author: Martinez, Mario C.
Smith, Brandy
Humphreys, Katie
ISBN:978-1-62036-007-1
Publication Date:Oct 2013
Publisher:Stylus Publishing, LLC
Book Format:Ebook
List Price:USD $19.99
Book Description:

Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "internal customers". Until now higher education professionals have had to rely, for their professional development, on books and training designed for the business sector. This book is the first to specifically address the needs of higher education professionals across a wide range of administrative functions within college and university...
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Book Details
Pages:126
Detailed Subjects: Education / Higher
Education / Administration / Higher
Business & Economics / Customer Relations
Physical Dimensions (W X L X H):7 x 10 Inches

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