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Customer Service Master - a book by Training Institute, Customer Service

Customer Service Master

Customer Service Master( )
Author: Training Institute, Customer Service
Series title:Customer Service Training Ser.
ISBN:978-1-4921-2405-4
Publication Date:Aug 2013
Publisher:CreateSpace Independent Publishing Platform
Book Format:Paperback
List Price:USD $47.95
Book Description:

Customer Service is critical to every business and every career. How our customers feel about us and our business often means the difference between success and failure.Customer Service Master is a collection of 5 of our best selling and most popular Customer Service Training manuals. Customer Service Basics, Conflict Resolution Skills, Service Recovery Skills, Great customer Service Over the Telephone and How to Interact with All Kinds of Customers will give you all the skills you...
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Book Details
Pages:572
Physical Dimensions (W X L X H):6 x 9 x 1.29 Inches
Book Weight:2.09 Pounds

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