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Customer Service and Social Media - a book by Owen, Andrew

Customer Service and Social Media

Customer Service and Social Media( )
Author: Owen, Andrew
ISBN:978-1-4922-9565-5
Publication Date:Aug 2013
Publisher:CreateSpace Independent Publishing Platform
Book Format:Paperback
List Price:USD $5.49
Book Description:

Customer Service and Social Media will take you through the various methods we use to interact with our customers today. We will look at how to use these to our best advantage to improve on customer service and the ultimate goal of achieving customer service excellence.Social Media is becoming a key part of our customer service strategy and how we manage the use of social media is key to our success.This book will give you guidance on how to best use social media to enhance your...
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Book Details
Pages:30
Physical Dimensions (W X L X H):6 x 9 x 0.07 Inches
Book Weight:0.21 Pounds

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