Customer Service for the Cable Guy |
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| Author:
| Briggs, Robert |
| ISBN: | 978-1-4927-2157-4 |
| Publication Date: | Aug 2013 |
| Publisher: | CreateSpace Independent Publishing Platform
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| Book Format: | Paperback |
| List Price: | USD $6.00 |
Book Description:
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Cable and Satellite Contractors have been the backbone for TV installations for many years. The problem is, they have also been the point of criticism for their lack of training. This training guide will change the way your technicians see the customers and will begin to base their actions through the eyes of the customer. Once this concept is figured out, all other issues will seem minor.
Cable and Satellite Contractors have been the backbone for TV installations for many years. The problem is, they have also been the point of criticism for their lack of training. This training guide will change the way your technicians see the customers and will begin to base their actions through the eyes of the customer. Once this concept is figured out, all other issues will seem minor.