Framing Innovation in Public Service Sectors
|Publication Date:||Oct 2013|
| Book Format:||Hardback|
|List Price:||USD $145.00|
| Book Description: |
Innovation is seen as an interactive process that involves many actors within and across organizational boundaries. In public sector services, innovation is a frequent, often holistic, and multi-layered process that involves many actors and many services at the same time. However, most of the existing literature on innovation in public sector services is based on the economics of innovation, which is heavily influenced by investigations of the private...