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How to Add the WOW Experience to Your Customer Ser... - a book by Ortman, James

How to Add the WOW Experience to Your Customer Service in 3 Easy Steps

How to Add the WOW Experience to Your Customer Service in 3 Easy Steps( )
Author: Ortman, James
ISBN:978-1-4825-8497-4
Publication Date:Oct 2013
Publisher:CreateSpace Independent Publishing Platform
Book Format:Paperback
List Price:USD $5.99
Book Description:

"In this day of strong competition and high expectations, service is everything and the "WOW" Experience can separate you from your competition"No matter what business or organization we are involved in there is always one common thread, the customer. Creating and providing "WOW" experiences means we need to begin thinking in a different way. We need to change our thought process. Put ourselves in the shoes of our customers and begin thinking like them. What could we do extra that...
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Book Details
Pages:80
Physical Dimensions (W X L X H):6 x 9 x 0.19 Inches
Book Weight:0.38 Pounds

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