How to Communicate Basically Brilliantly with Patients |
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Author:
| McDonnell, David |
ISBN: | 978-1-4912-4593-4 |
Publication Date: | Aug 2013 |
Publisher: | CreateSpace Independent Publishing Platform
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Book Format: | Paperback |
List Price: | USD $5.90 |
Book Description:
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Have you ever wondered why you can communicate with some patients easily but others seem hard work?Do you find that it is easy to get a complete history from some patients whilst others seem to hide all the important details?Do some patients seem to follow your instructions and others seem to have misunderstood what you said?Communication is central to the health care professional relationship with patients. Perhaps most of us assume that as we are health care professionals we are good...
More DescriptionHave you ever wondered why you can communicate with some patients easily but others seem hard work?Do you find that it is easy to get a complete history from some patients whilst others seem to hide all the important details?Do some patients seem to follow your instructions and others seem to have misunderstood what you said?Communication is central to the health care professional relationship with patients. Perhaps most of us assume that as we are health care professionals we are good at communicating. Yet we know that patients can feel less than satisfied with consultations and this may leave us feeling angry and frustrated as well. This book is a medical version of "How to Communicate Basically Brilliantly", with examples specific to the healthcare environment. It examines how we communicate, what processes are involved and how we can use an understanding of this to communicate brilliantly with patients. Each short chapter goes through a different aspect of communication with theory and examples. At the end of each chapter is a summary with how you can practically apply what you have learnt and in appendix two a practical set of exercises to try in consultations.Dr David McDonnell is an experienced general medical practitioner (GP) and neuro linguistic programming (NLP) master practitioner. He has been training doctors for many years and runs communication courses for healthcare professionals. His interest in how we communicate and passion to help health care professionals understand patients and their colleagues led to writing this book.This book is for any health care professional whether in training or qualified and experienced for many years who wants to understand about how we can communicate brilliantly with patients and our colleagues.