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Integrity Service - a book by Willingham, Ron

Integrity Service

Treat Your Customers Right-Watch Your Business Grow

Integrity Service( )
Author: Willingham, Ron
ISBN:978-1-4767-6332-3
Publication Date:Sep 2013
Publisher:Free Press
Imprint:Free Press
Book Format:Paperback
List Price:USD $18.99
Book Description:

Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we're supposed to serve them, rather than the opposite? How often do we feel neglected, frustrated, or just plain unhappy -- wondering what happened to basic civility and common courtesy? Why do things seem to be getting worse rather than better? And how can businesses train employees to offer customers the courtesy and...
More Description

Book Details
Pages:288
Detailed Subjects: Business & Economics / Customer Relations
Business & Economics / Personal Success
Physical Dimensions (W X L X H):6 x 9 x 0.8 Inches
Book Weight:0.701 Pounds

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