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Listening Skills - a book by Training Institute, Customer Service

Listening Skills

Do You REALLY Hear Me Now?

Listening Skills( )
Author: Training Institute, Customer Service
Series title:Offce Skills Training Ser.
ISBN:978-1-4912-2084-9
Publication Date:Jul 2013
Publisher:CreateSpace Independent Publishing Platform
Book Format:Paperback
List Price:USD $11.95
Book Description:

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources.In the business world, miscommunication can costs millions of dollars in lost revenue and lost time. In your personal life, miscommunication can cause problems and even damage or end relationships.The problem is that most people never give any thought when it comes to really listening to what people say. they...
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Book Details
Pages:82
Physical Dimensions (W X L X H):6 x 9 x 0.19 Inches
Book Weight:0.39 Pounds

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