CONTENTS OF THE BOOK
PREFACE
PART I: FUNDAMENTALS
CHAPTER 1: The Hierarchy of Process Node Description
Section 1: The Hierarchy of Vocabulary
Section 2: The Hierarchy of Subject in Process Descriptions
Section 3: The Hierarchy of Predicate in Process Descriptions
CHAPTER 2: Organizational Positions and Process Roles
Section 1: Organizational Positions and Process Nodes
Section 2: Process Roles
Section 3: Matching Positions with Roles
PART II: STANDARDIZED TABLE DATABASE OF PROCESS
CHAPTER 3: Traditional Language Descriptions of Processes
Section 1: Characteristics and Drawbacks of Language Descriptions
Section 2: Subjectivity and Objectivity of Processes
Section 3: Infrastructure, Planning, and Daily Operations
Section 4: Diagnose of Process Descriptions
CHAPTER 4: Standardized Description of Processes
Section 1: Elements of Process Node
Section 2: 5W2H/IPO Descriptions of a Process Node
CHAPTER 5: Table Database Presentation of Processes
Section 1: Tabulated Process Nodes
Section 2: Electronic Database
Section 3: Software Tools for Process Database
Section 4: From Traditional to Database Process Documents
CHAPTER 6: Expansion of Process Database
Section 1: Expanded Functions
Section 2: Child Databases of Main Database
Section 3: From Node Description to Process Description
Section 4: Impact of Organizational Changes on Process Database
PART III: APPLICATIONS OF THE PROCESS DATABASE
CHAPTER 7: Dynamic Job Descriptions
Section 1: Common Problems of Traditional Job Descriptions
Section 2: Four Reasons for Dynamic Job Descriptions
Section 3: Handle the Dynamic Job Descriptions
CHAPTER 8: The Knowledge Mapping of Process Network
Section 1: The Knowledge Carried by the Process Network
Section 2: Enterprise Knowledge Mapping
CHAPTER 9: Future of Process Mapping
Section 1: Evolution of Road Map Technologies
Section 2: Future of Process Mapping
PART IV: INTEGRATED MANAGEMENT SYSTEM
CHAPTER 10: Process Management System
Section 1: Process System and Process Management System
Section 2: Enterprise Process Management System
CHAPTER 11: Integrated Management System
Section 1: Introduction of Integrated Management System
Section 2: Documentation of Integrated Management System
Section 3: Content of Integrated Management System
Appendix I: List of Diagrams and Tables
Appendix II: Biography of the Author
COMMENTS:
1. The essence of this book: one standardized 5W2H/IPO syntax, one table, one process table database, one integrated process system, one integrated management system.
2. The five breakthroughs of process management represent a giant leap forward in the business process management.
3. From common language grammar to the standardized 5W2H/IPO syntax, from the standardized 5W2H/IPO syntax to the table description, from the table description to the database presentation, from the database presentation to the integrated processes, from the integrated processes to the integrated management, so that we make five breakthroughs in business process management a reality!
4. The core of an integrated management system grounds on a process system based on a single database!
5. The management system of a future organization is no longer a collection of scattered child management systems, but a unified and integrated one that belongs to the organization itself!
6. The future of a company''s management system is no longer a passive receiver of foreign standards and compliance systems, rather a unique, unified, integrated management system that leads the company to fulfill its own strategic destinations!