James L Heskett

James L Heskett is the author of "What Great Service Leaders Know and Do", "Service Breakthroughs", "The Value Profit Chain" and "Win from Within".

Books by James L Heskett

Im for service Br...
Heskett, James L.
Hardback:

The Value Profit ...
Heskett, James L.
Hardback: $35.00

Service Breakthro...
Heskett, James L.
Paperback: $21.95

The Value Profit ...
Heskett, James L.
Paperback: $24.99

The Service Manag...
Sasser, W. Earl
Hardback: $45.00

Win from Within
Heskett, James L.
CD-Audio: $41.99

The Ownership Quo...
Heskett, James L.
Hardback:

What Great Servic...
Heskett, James L.
Electronic book text: $34.95

What Great Servic...
Heskett, James L.
Paperback:

What Great Servic...
Heskett, James L.
Paperback: $50.99

What Great Servic...
Heskett, James L.
Digital (delivered electronically): $34.95

The Value Profit ...
Heskett, James L.
Electronic book text: