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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless( )
Author: Gitomer, Jeffrey
ISBN:978-1-885167-30-9
Publication Date:Jun 1998
Publisher:Bard Press
Book Format:Hardback
List Price:AUD $49.99
Book Description:

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

Book Details
Pages:288
Detailed Subjects: Business & Economics / Customer Relations
Physical Dimensions (W X L X H):16.485 x 24.105 x 2.896 cm
Book Weight:0.595 Kilograms



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