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Improving Patient Satisfaction Now

How to Earn Patient and Payer Loyalty

Improving Patient Satisfaction Now( )
Author: Nelson, Anne-Marie
Wood, Steven D.
Brown, Stephen W.
Bronkesh, Sheryl J.
ISBN:978-0-8342-0922-0
Publication Date:Apr 1997
Publisher:Jones & Bartlett Learning, LLC
Book Format:Hardback
List Price:AUD $101.00
Book Description:

In today's health care environment, having satisfied patients just isn't enough. You're now being judged by payers and compared to other providers and patient satisfaction is a big part of that evaluation. Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty explains why understanding and meeting patient expectations is not only nice to know, it's necessary to know! It gives you action steps in all areas of the practice. Through anecdotes and real-life examples...
More Description

Book Details
Pages:341
Detailed Subjects: Medical / Physician & Patient
Medical / Nursing / Nurse & Patient
Physical Dimensions (W X L X H):15.24 x 22.86 cm
Book Weight:0.02 Kilograms



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