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Dead Ringers

How Outsourcing Is Changing the Way Indians Understand Themselves

Dead Ringers( )
Author: Nadeem, Shehzad
ISBN:978-0-691-15965-2
Publication Date:Sep 2013
Publisher:Princeton University Press
Book Format:Paperback
List Price:USD $26.95
Book Description:

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait...
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