Leading with Service

In today's competitive business environment, having loyal customers isn't enough. People simply have too many available choices, and finding the right product or service at the right price is easier than ever before. Today, businesses need advocates - customers who believe in the products or services a business provides, and who are anxious to tell others about it.In the business world cash is king, and the customers know it. If customers aren't satisfied with your product or service,...
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In today's competitive business environment, having loyal customers isn't enough. People simply have too many available choices, and finding the right product or service at the right price is easier than ever before. Today, businesses need advocates - customers who believe in the products or services a business provides, and who are anxious to tell others about it.In the business world cash is king, and the customers know it. If customers aren't satisfied with your product or service, approximately 50% of them will leave, start doing business with your competition, and tell seven other people in the process.In "Leading with Service: 30 Empowering Tips for Turning Customers into Advocates," America's Leading Empowerment Coach(tm), Nathan R Mitchell, will help you and your organization identify what's really important to customers today, how you can retain them, and how you can turn them into loyal, business advocates.