Lean Six Sigma Green Belt for Services Student Guide

Juran's Online Lean Six Sigma Green Belt is a self-paced program covering the Lean and DMAIC (Define-Measure-Analyze-Improve-Control) methodologies and associated tools needed to complete a Green Belt project. Green Belt training serves two purposes. First, it trains team members to function as part of an effective Lean Six Sigma team; second, it begins to prepare them to lead projects and eventually become Black Belts. The typical performance infrastructure, including belt levels and...
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Juran's Online Lean Six Sigma Green Belt is a self-paced program covering the Lean and DMAIC (Define-Measure-Analyze-Improve-Control) methodologies and associated tools needed to complete a Green Belt project. Green Belt training serves two purposes. First, it trains team members to function as part of an effective Lean Six Sigma team; second, it begins to prepare them to lead projects and eventually become Black Belts. The typical performance infrastructure, including belt levels and other roles, is explained in the Performance Excellence Basics section of this chapter. This workshop is designed for anyone selected by their organization to work as a Green Belt on a Lean Six Sigma project, as well as Champions who would like to have a deeper knowledge of the tools and techniques. The Green Belt Online Certification program contains four parts: Reading, e-Learning Modules, Assessment, and Project Work. This offering is designed for those seeking Juran Lean Six Sigma Certification. It requires that the candidates work on an organization-sanctioned project while going through the training. Guidance through your project is provided through web conferencing sessions with a Juran Master Black Belt (eCoach). The ideal Green Belt Online Certification candidate: 1. Is receptive to using quantitative methods2. Has at least high-school math capability3. Is knowledgeable about a specific process or processes that are likely to be a focus of future Black Belt projects4. Has proven analytical and technical skills5. Has a task orientation; has a track record of completing assignments6. Is able to balance project work and other routine duties/workload; manages time and stress effectively7. Is computer comfortable and adept with Microsoft(r) Windows(r), Word, and Excel; not averse to learning new computer tools for analysis8. Has good interpersonal skills: Listening, leading meetings, handling challenges and resistance, building alliances and collaboration, managing group dynamics9. Has good communication skills: Verbal, written, presenting10. Generally, is well regarded by peers11. Is a team playerProgram Objectives1. Upon completion of this program, participants will be able to:2. Develop a working knowledge of the Lean DMAIC methodology3. Use appropriate tools at the right times to solve the problem and reach the goal4. Lead an improvement team5. Demonstrate mastery of the Green Belt body of knowledge through Juran Certification