Selling by Not Selling From $24 to a Turnover of $400 Million |
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Author:
| Penman, Jim |
Series title: | Selling by Not Selling Ser. |
ISBN: | 978-1-4835-1020-0 |
Publication Date: | Oct 2013 |
Publisher: | BookBaby
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Book Format: | Ebook |
List Price: | USD $7.99 |
Book Description:
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This is the story of Jim's Group, as told by its founder. An account of how a $24 business investment turned into one of the world's largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you've never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level. It is also an unusually frank and honest...
More DescriptionThis is the story of Jim's Group, as told by its founder. An account of how a $24 business investment turned into one of the world's largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you've never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level. It is also an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes.