The Art of Complaining Canada's Consumer Action Guide |
|
Author:
| Edmonston, Phil |
ISBN: | 978-1-4597-1945-3 |
Publication Date: | Sep 2013 |
Publisher: | Dundurn Press
|
Book Format: | Ebook |
List Price: | Contact Supplier contact
|
Book Description:
|
Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.