Aviation

SOMETHING IS SERIOUSLY WRONG WITH DUBAI AIRPORT ! I had to wait for my flight for nine hours and imagine these chairs on which I had to literally cramp my muscles and damage my health and well being. It was a truly traumatic experience flying from Lahore to Dubai in xxxxxx Airlines and back.Sequence of my ordeals :--1. Arrive at airport 1100 Hours2. Checked in to departure lounge 1135 Hours3. Boarded aircraft 1230 Hours4. Sat in aircraft for one hour and then told to dismount 13305....
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SOMETHING IS SERIOUSLY WRONG WITH DUBAI AIRPORT ! I had to wait for my flight for nine hours and imagine these chairs on which I had to literally cramp my muscles and damage my health and well being. It was a truly traumatic experience flying from Lahore to Dubai in xxxxxx Airlines and back.Sequence of my ordeals :--1. Arrive at airport 1100 Hours2. Checked in to departure lounge 1135 Hours3. Boarded aircraft 1230 Hours4. Sat in aircraft for one hour and then told to dismount 13305. Waited in departure lounge 1330 to 15306. Boarded aircraft 1530 Hours7. Reached Dubai 5 Hours late at 2030 missing all engagements planned for this day.The aircrew at no time in any announcements apologized for any delay or any anguish that the airline inflicted on the passengers for all the delays.Some passengers who I met at the lounge narrated that in last flight the airline denied entry to 20 passengers from Dubai despite their having confirmed bookings.Sequence of my ordeals on way back :--* Flight delayed from afternoon 1330 to night 2130 Hours.No SMS or text notice given to passengers.* Sitting in Dubai airport one of the most passenger unfriendly airports in world on its phenomenally back breaking chairs was tortuous.* During the flight I gave my coat to the attendant for hanging and this was not returned to me on arrival.This was 9th July 2015.* Since then I have sent my driver at least 10 times to LOST AND FOUND SECTION at the airport with my boarding card and my coat has not been returned.ANALYSIS* There is no customer or passenger rights framework in Pakistan.* 95 % passengers travelling on Pakistan UAE flights are labour class uneducated Pakistanis with no political clout.So Pakistani airlines consider it normal to mistreat them and trample over their rights.