Cognitive Work Analysis: Coping with Complexity |
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Author:
| Jenkins, Daniel P. Stanton, Neville A. Walker, Guy H. |
Series title: | Human Factors in Defence Ser. |
ISBN: | 978-0-7546-7026-1 |
Publication Date: | Dec 2008 |
Publisher: | CRC Press LLC
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Book Format: | Hardback |
List Price: | USD $175.00 |
Book Description:
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Cognitive Work Analysis (CWA) is a structured framework for considering the development and analysis of complex socio-technical systems. The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the system's ability to enact its raison d'être. The framework guides the analyst through the process of answering the question of why the system exists, what activities are conducted within the domain as well as how...
More DescriptionCognitive Work Analysis (CWA) is a structured framework for considering the development and analysis of complex socio-technical systems. The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the system's ability to enact its raison d'être. The framework guides the analyst through the process of answering the question of why the system exists, what activities are conducted within the domain as well as how these activities are achieved and who is performing them. This aim of this book is to provide the reader with detailed descriptions of how CWA can be used to design interfaces for use in command and control systems.