Enhancing the Customer Experience |
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| Author:
| Training Institute, Customer Service |
| Series title: | Customer Service Training Ser. |
| ISBN: | 978-1-4909-8555-8 |
| Publication Date: | Jul 2013 |
| Publisher: | CreateSpace Independent Publishing Platform
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| Book Format: | Paperback |
| List Price: | USD $15.95 |
Book Description:
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The customer experience is the life blood of every business. How we treat our customers can be the difference between being in business tomorrow or not.Todays customers have more choices than ever before and you need to be ready to show your customers exactly why you are the place they should do business with.Creating the best customer experience is not difficult if you have a plan. Enhancing the Customer Experience will give you that plan and so much more.Written in an easy to read...
More DescriptionThe customer experience is the life blood of every business. How we treat our customers can be the difference between being in business tomorrow or not.Todays customers have more choices than ever before and you need to be ready to show your customers exactly why you are the place they should do business with.Creating the best customer experience is not difficult if you have a plan. Enhancing the Customer Experience will give you that plan and so much more.Written in an easy to read and understand fashion, Enhancing the Customer Experience requires no special or previous knowledge and the easy to understand processes can be implements by anyone at any time.The Customer Service Training Institute has been at the forefront of self-paced training materials for over 20 years and has trained businesses of all sizes from Fortune 500 companies to small businesses. Let their expertise help you today!