Fierce Loyalty Cracking the Code to Customer Devotion |
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| Author:
| Rogers, Sandy |
| As told to:
| Rinne, Leena
Moon, Shawn |
| ISBN: | 978-0-8144-3939-5 |
| Publication Date: | Apr 2019 |
| Publisher: | AMACOM
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| Book Format: | Hardback |
| List Price: | USD $24.99 |
Book Description:
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In business, if people merely like you, you're in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.
In business, if people merely like you, you're in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.