Gratitude at Work

Do You Know the Two Most Important Words in Business? Hint: They're Not Bottom Line. "You don't have to be Gandhi to be a great leader according to April Kelly, "but if you want to get the best from those you lead, you need to show them they matter. Whether you simply say `thank you,' bring in pizza for lunch, or buy gifts, showing gratitude can be the biggest boost to your company's productivity and profitability." Simple acts of kindness are the coin of the realm in today's...
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Do You Know the Two Most Important Words in Business? Hint: They're Not Bottom Line. "You don't have to be Gandhi to be a great leader according to April Kelly, "but if you want to get the best from those you lead, you need to show them they matter. Whether you simply say `thank you,' bring in pizza for lunch, or buy gifts, showing gratitude can be the biggest boost to your company's productivity and profitability." Simple acts of kindness are the coin of the realm in today's worksites. Kelly shows by example throughout the book, pulling from her past experience as the director of account management at PayPal, and currently as the senior director of customer operations at LinkedIn. Every manager who reads this book will take away many workable ideas. Kelly includes thought-provoking exercises in every chapter, such as breaking down the mechanics of gratitude, getting creative when it comes to saying thank you, and understanding what gratitude means to different people. What can you do to express your gratitude today?