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Managing to Keep the Customer
How to Achieve and Maintain Superior Customer Service Throughout the Organization
Managing to Keep the Customer
(
)
Author:
Desatnick, Robert L.
Series title:
The Jossey-Bass Management Ser.
ISBN:
978-0-608-21772-7
Publisher:
Books on Demand
Book Format:
Paperback
List Price:
USD $56.80
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Book Details
Pages:
183
Detailed Subjects:
Business & Economics / Customer Relations
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