The Handbook of Behavioral Operations Management Social and Psychological Dynamics in Production and Service Settings |
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Editor:
| Bendoly, Elliot van Wezel, Wout Bachrach, Daniel G. |
ISBN: | 978-0-19-935721-5 |
Publication Date: | Jun 2015 |
Publisher: | Oxford University Press, Incorporated
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Book Format: | Hardback |
List Price: | USD $160.00 |
Book Description:
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This handbook provides easy to access insights into behavioral phenomena in production and service settings, ready-to-play games and activities for class settings, and applicable prescriptions for practice. The text serves a dual role as a desk/training reference to practitioners seeking to develop greater system understanding among their workers.
This handbook provides easy to access insights into behavioral phenomena in production and service settings, ready-to-play games and activities for class settings, and applicable prescriptions for practice. The text serves a dual role as a desk/training reference to practitioners seeking to develop greater system understanding among their workers.