Wired and Dangerous How Your Customers Have Changed and What to Do about It |
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Author:
| Bell, Chip R. Patterson, John R. |
ISBN: | 978-1-60509-976-7 |
Publication Date: | May 2011 |
Publisher: | Berrett-Koehler Publishers, Incorporated
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Book Format: | Ebook |
List Price: | USD $19.95 |
Book Description:
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Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.
Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.