Anders Gustafsson

Anders Gustafsson is the author of "Special Issue from Quis 9. International Journal of Service Industry Management, Volume 16, Issue 2", "The TQM Journal", "Service Innovation" and "Involving Customers in New Service Development".

Books by Anders Gustafsson

Involving Custome...
Magnusson, Peter
Electronic book text: $172.00

Customer Retentio...
Johnson Michael D.
Electronic book text: $129.00

Improving Custome...
Johnson, Matthew D.
Digital download:

Competing in a Se...
Johnson, Matthew D.
Digital download:

Conjoint Measurem...
Gustafsson Anders
Paperback: $99.99

Service Innovation
Gustafsson, Anders
Hardback: $31.99

Service Innovation
Gustafsson, Anders
Paperback: $59.95

Competing in a Se...
Johnson, Matthew D.
Digital download:

Competing in a Se...
Johnson, Michael D.
Electronic book text: $34.95

Special Issue fro...
Gustafsson, Anders
Electronic book text: $240.35

Competing in a Se...
Johnson, Matthew D.
Paperback: $44.00

The TQM Journal
Witell Lars
Electronic book text: $199.00