Dan Coen

Dan Coen is the author of "Building Call Center Culture", "Ring up Phone Sales", "Call Center Agent Motivation and Compensation" and "Friendly Persuasion".

Books by Dan Coen

Ring up Phone Sal...
Coen, Dan
Audio cassette:

Friendly Persuasi...
Coen, Dan
Paperback: $24.99

Building Call Cen...
Coen, Dan
Paperback: $24.95

Call Center Agent...
Arrington, Ellen
Paperback: $16.95