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Kevin D Masick
Kevin D Masick is the author of "Impact of Explanations and Prior Relationship on Satisfaction, Loyalty Intentions, and Negative Word-of-Mouth Intentions Following a Service Failure" and "Research Methods".
Books by Kevin D Masick
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Impact of Explana...
Masick, Kevin D.
Paperback:
$69.00
Research Methods
Picardi, Carrie A.
Paperback:
$129.00