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Roland T Rust

Roland T Rust is the author of "The Feeling Economy", "E-Service: New Directions in Theory and Practice", "Readings in Service Marketing" and "E-Service".

Books by Roland T Rust
Service Quality
Rust Roland T.
Paperback: $95.00
Service Quality
Rust Roland T.
Electronic book text: $165.00
The Feeling Econo...
Rust, Roland T.
Downloadable audio file: $70.00
Service Quality
Rust Roland T.
Electronic book text: $87.95
Handbook of Servi...
Rust Roland T.
Electronic book text: $280.00
Driving Customer ...
Rust, Roland T.
Hardback: $53.00
Service Quality
Rust Roland T.
Hardback: $87.95
Readings in Servi...
Rust, Roland T.
Hardback: $26.50
E-Service: New Di...
Rust, Roland T.
Electronic book text: $109.00
E-Service: New Di...
Rust, Roland T.
Electronic book text: $56.95
Handbook of Servi...
Rust Roland T.
Hardback: $315.00
E-Service
Rust, Roland T.
Digital (delivered electronically): $56.95