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AMA Handbook for Customer Satisfaction

A Complete Guide to Research, Planning, and Implementation

AMA Handbook for Customer Satisfaction( )
Author: Dutka, Alan F.
ISBN:978-0-8442-3454-0
Publication Date:Feb 1994
Publisher:McGraw-Hill Trade
Book Format:Hardback
List Price:AUD $120.95
Book Details
Pages:240
Detailed Subjects: Business & Economics / Customer Relations
Physical Dimensions (W X L X H):16 x 24 cm
Book Weight:0.569 Kilograms



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