Active Listening Improve Your Ability to Listen and Lead |
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Author:
| Hoppe, Michael H. Center for Creative Leadership Staff, |
Series title: | J-B CCL (Center for Creative Leadership) Ser. |
ISBN: | 978-1-882197-94-1 |
Publication Date: | Apr 2007 |
Publisher: | John Wiley & Sons, Incorporated
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Book Format: | Paperback |
List Price: | Contact Supplier contact
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Book Description:
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Active listening is a person s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing.
Active listening is a person s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing.