Branded Customer Service The New Competitive Edge |
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| Author:
| Barlow, Janelle
Stewart, Paul |
| ISBN: | 978-1-57675-886-1 |
| Publication Date: | Sep 2006 |
| Publisher: | Berrett-Koehler Publishers, Incorporated
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| Book Format: | Ebook |
| List Price: | AUD $21.95 |
Book Description:
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The author of the bestselling A Complaint is a Gift, (Over 100,000 copies sold) details how to create a definitive, recognizable style of service that reinforces a companies brand values every time a customer interact with an organizational representative.
The author of the bestselling A Complaint is a Gift, (Over 100,000 copies sold) details how to create a definitive, recognizable style of service that reinforces a companies brand values every time a customer interact with an organizational representative.