Building a Knowledge-Driven Organization |
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| Author:
| Buckman, Robert H. |
| ISBN: | 978-0-07-138471-1 |
| Publication Date: | Mar 2004 |
| Publisher: | McGraw-Hill Education (Australia) Pty Limited
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| Book Format: | Hardback |
| List Price: | AUD $55.95 |
Book Description:
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This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global...
More Description
This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:
- Combat the biggest problem with implementing knowledge management--creating the culture that supports it
- Increase the speed of innovation globally across an organization
- Resolve technical problems quickly
- Make immediate, informed decisions to help solve customer issues
- Create new products based on customer input and demand