Business Solutions on Demand Transform the Business to Deliver Real Customer Value |
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| Author:
| Cerasale, Mark
Stone, Merlin
Cerasale, Mark Vincent |
| Series title: | Kogan Page Ser. |
| ISBN: | 978-0-7494-4172-2 |
| Publication Date: | Jan 2004 |
| Publisher: | Kogan Page, Limited
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| Book Format: | Hardback |
| List Price: | AUD $79.00 |
Book Description:
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Based partly on IBM's own transformation and partly on the transformation that IBM has helped clients to achieve, Buisness Solutions on Demand shows how companies can increase sales and improve margins by introducing a range of solutions. It emphasizes the need to continually exceed customers' expectations.
Based partly on IBM's own transformation and partly on the transformation that IBM has helped clients to achieve, Buisness Solutions on Demand shows how companies can increase sales and improve margins by introducing a range of solutions. It emphasizes the need to continually exceed customers' expectations.