Competitive Strategies for Service Organisations |
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Author:
| Botten, Neil McManus, John J. |
ISBN: | 978-0-333-71681-6 |
Publication Date: | Jul 1999 |
Publisher: | Palgrave Macmillan Limited
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Book Format: | Paperback |
List Price: | AUD $139.95 |
Book Description:
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This text pulls together the various analytical concepts, models and techniques of traditional corporate strategy against a backdrop of the service industry environment in the light of a new global context. It expounds the central role of the service industries and redefines them within a new international framework.
This text pulls together the various analytical concepts, models and techniques of traditional corporate strategy against a backdrop of the service industry environment in the light of a new global context. It expounds the central role of the service industries and redefines them within a new international framework.