Dealing with Difficult People |
|
| Author:
| Langford-Wood, Naomi
Salter, Brian |
| Contribution by:
| Chartered Management Institute Staff, |
| Series title: | In a Week Ser. |
| ISBN: | 978-0-340-84965-1 |
| Publication Date: | Mar 2003 |
| Publisher: | Hodder & Stoughton
|
| Book Format: | Paperback |
| List Price: | AUD $22.99 |
Book Description:
|
Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick.
Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick.