Deming's Profound Changes When Will the Sleeping Giant Wake Up? |
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Author:
| Delavigne, Kenneth T. Robertson, J. Daniel |
ISBN: | 978-0-13-292690-4 |
Publication Date: | May 1994 |
Publisher: | Prentice Hall PTR
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Book Format: | Paperback |
List Price: | AUD $24.95 |
Book Description:
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Shows organizations and technical managers how to change in order to improve quality in delivered services and products and in employee satisfaction using Deming's principles.
Shows organizations and technical managers how to change in order to improve quality in delivered services and products and in employee satisfaction using Deming's principles.