Effective Crisis Communication Moving from Crisis to Opportunity |
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Author:
| Ulmer, Robert R. Sellnow, Timothy L. Seeger, Matthew W. |
ISBN: | 978-1-4522-5751-8 |
Publication Date: | Jan 2014 |
Publisher: | SAGE Publications, Incorporated
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Book Format: | Paperback |
List Price: | AUD $153.00 |
Book Description:
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Provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis.
Provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis.