Emotionomics Leveraging Emotions for Business Success |
|
| Author:
| Hill, Dan |
| Series title: | Kogan Page Ser. |
| ISBN: | 978-0-7494-6189-8 |
| Publication Date: | Oct 2010 |
| Publisher: | Kogan Page, Limited
|
| Book Format: | Paperback |
| List Price: | AUD $49.99 |
Book Description:
|
Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.
Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.