| Exceeding Customer Expectations What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers | | Author:
| Kazanjian, Kirk | Foreword by:
| Taylor, Andrew C. | ISBN: | 978-0-385-51832-1 | Publication Date: | Apr 2007 | Publisher: | Knopf Doubleday Publishing Group
| Book Format: | Hardback | List Price: | AUD $39.95 | Book Description:
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