Figuring Things Out

A Trainer's Guide to Needs and Task Analysis

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)

Author:

Zemke, Ron
Kramlinger, Thomas

ISBN:

978-0-201-09098-7

Publication Date:

Jan 2000

Publisher:

Basic Books

Book Format:

Hardback

List Price:

AUD $66.00

Book Description:

Figuring Things Out is for any human resources development specialist who wants to boost the achievement potential of employees and companies.

Book Details

Pages:	368
Detailed Subjects:	Business & Economics / Human Resources & Personnel Management
Physical Dimensions (W X L X H):	21.59 x 27.635 x 2.159 cm
Book Weight:	0.002 Kilograms

Author Biography

Zemke, Ron (Author)

Ron Zemke is senior editor of Training magazine and author or co-author of 23 books, including the bestselling Knock Your Socks Off Service series, Knock Your Socks Off Selling, and Service America! His work with organizations such as Ford Motor company, Microsoft, and Wendy's International bring him face-to-face with the pressures of the cross-generational workforce. He lives in Minneapolis.

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