Open Process Frameworks Patterns for the Adaptive E-Enterprise |
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| Author:
| Marca, David A. |
| Series title: | Emerging Technologies Ser. |
| ISBN: | 978-0-471-73611-0 |
| Publication Date: | Aug 2005 |
| Publisher: | John Wiley & Sons, Incorporated
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| Imprint: | Wiley-Blackwell |
| Book Format: | Paperback |
| List Price: | AUD $183.95 |
Book Description:
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Praise for Open Process Frameworks
"From a customer experience standpoint, this conceptual approach to business design is a winner!"
-Patricia Seybold, coauthor of Customers. com and The Customer Revolution
"Marca illustrates. . .
Praise for Open Process Frameworks
"From a customer experience standpoint, this conceptual approach to business design is a winner!"
-Patricia Seybold, coauthor of Customers. com and The Customer Revolution
"Marca illustrates. . .