Raving Fans! |
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Author:
| Blanchard, Kenneth Bowles, Sheldon |
Series title: | One Minute Manager Ser. |
ISBN: | 978-0-00-653069-5 |
Publication Date: | Sep 1998 |
Publisher: | HarperCollins Publishers Limited
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Book Format: | Paperback |
List Price: | AUD $19.99 |
Book Description:
|
With a new foreword by Ken Blanchard
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
With a new foreword by Ken Blanchard
A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.