Release and Control for Service Management, Based on ITIL |
|
| Author:
| Van Bon, Jan
van den Bent, Hans et al |
| Series title: | Van Haren Ser. |
| ISBN: | 978-90-8753-022-8 |
| Publication Date: | Jan 2007 |
| Publisher: | Van Haren Publishing
|
| Book Format: | Paperback |
| List Price: | AUD $95.00 |
Book Description:
|
The publication contains hands-on advice from experiencedpractitioners from different parts of the world, not to be foundin the ITIL books. The book offers templates, plans, checklists,examples and how-to s that can help practitioners perform theirtasks. The book also contains excercises, learning hints and examquestions that make it ......
The publication contains hands-on advice from experiencedpractitioners from different parts of the world, not to be foundin the ITIL books. The book offers templates, plans, checklists,examples and how-to s that can help practitioners perform theirtasks. The book also contains excercises, learning hints and examquestions that make it ......